|Top Discount||75% Off|
Back-to-school, Black Friday, and Cyber Monday are all big shopping days for Old Navy. Their yearly sales figures reflect this. In addition, most national holidays are marked with yearly sales, and discounts of up to 70% are usual. Clearance sales may also be held between seasons in order to get rid of unwanted products.
Customer support phone numbers for both local and international consumers are available on the Old Navy website. Customers in the United States should call (800) 653-6289, while those outside the country should dial (614) 744-3908. Calling 711 will connect you to Relay. Phone support is available from 0700 a.m. to 1300 p.m., EST, every day.
Old Navy’s website promotes live chat. Visit the Customer Service section of the site by clicking on the link at the bottom of any page of the site. To begin a chat with a real-time customer support representative, just click the Chat Now button. Hours of operation for live chat are 0800 a.m. to 2130 p.m. EST every day.
With the Old Navy Mobile App, customers can search the virtual inventory, make in-app purchases and send product information to their friends. The software also transforms smartphones into inventory scanners, allowing customers to scan product bar codes in-store for more product information, such as alternative colours and sizes, to get more information.
A 20% discount is given to new customers who sign up for the Old Navy email list. Each subsequent email offers a different steep discount depending on the season or previous purchases. Discounts of up to 50% are periodically offered, both in-store and online.
Customers who sign up for Old Navy’s text message alert service get an unique introductory deal as well as future exclusive discounts via text alert.
The Old Navy Credit Card and the Navyist Credit Card are two levels of credit cards offered by Old Navy. You’ll get first dibs on hot discounts, access to unique offers, and no annual charge with this card. To upgrade to the upper-tier card, customers must have accumulated 5,000 points. A special toll-free priority line, free delivery, and an additional 20% bonus points every quarter are all included.
Items must be unworn, unwashed, and in their original packaging in order to be returned or exchanged at Old Navy. They are always willing to take things that are damaged or malfunctioning. Merchandise marked ““Final Sale”” on an invoice cannot be returned. If an item is returned or exchanged within 45 days of the date of purchase, there is no restocking charge.